PRIVACY & COOKIE POLICY

Tear Care’s Privacy Policy

Tear Care is the beautiful hand balm baby of S&P Cosmetics Ltd, whose business home is at the diamond-in- the-rough four walls of Unit 4, Martin Road, Tremorfa Industrial Estate, Cardiff, CF24 5SD in the United Kingdom.

Your Privacy

At Tear Care, we are committed to maintaining the trust and confidence of visitors to our website – and in particular, we want you to know that Tear Care doesn’t like sharing so we won’t ever trade our email lists with other companies and businesses for marketing purposes. But just so you know how your information is collected and treasured, you’ll find plenty of information below on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it safe and secure. So, without further ado…

Collection and Use of Personal Information

Personal information means any information that may be used to identify you, such as, your name, title, phone number, shoe size (not that we’re judging), email address, or mailing address. You have the freedom to browse our website without actually giving us any personal information, but there are a few activities that require you to be registered. These include joining the Tear Care Tribe email
list to receive our latest deals, competitions, freebies, trending topics and athlete advice. As part of the registration process, we collect your personal information. We use that information to tell you about the stuff you’ve asked us to tell you about, to contact you if we need any additional information or just to check that you’re a happy and satisfied with Tear Care.

In addition, we also collect your information if you shop with us. This will be used to let you know that your order has been placed, when it’s on its way and to check that you’re happy and satisfied with your order. You won’t receive any marketing materials that are not related to your purchase but you’ll have the option to receive these if you want to join the Tear Care Tribe email list.

Children and Privacy

We love encouraging young ones to take an interest in the health, fitness and wellness topics we cover on the Tear Care website, but if you’re aged 13 or under, you’ll need to get permission to register on our website from your parents or guardian. We know, tweenage life is a prison, right?

Use of Cookies

Not the delicious chocolate chip variety (but hands up who’s now craving one), this kind of cookie is a small text file that houses information that a website transfers to your computer’s hard disk for record-keeping purposes to allow Tear Care to analyse website traffic patterns. It’s not magical, so a cookie cannot give us access to your computer or to any information beyond what you provide us.

Most web browsers automatically accept cookies but you can check your browser preferences or help manual if you need help or information on restricting or disabling your browser’s handling of cookies. If you disable cookies, you can still view the publicly available information on our website. If you’re using a shared computer and have cookies turned on, make sure you log off when you finish.

Links to Other Web Sites

The Tear Care website contains links to additional information on other related websites. We have no control of those other websites and we can’t be responsible for the protection and privacy of any information that you provide those websites while you’re paying them a visit. If you have questions about how any other website uses your information, you’ll need to check that website’s own privacy statement.

Access to Your Personal Information

You have the freedom to know and access the personal information that we hold on to at any time. Just email us at sales@tearcare.co.uk at any time. An admin fee may apply.

Updating Your Personal Information and Unsubscribing

You can both opt in and unsubscribe to our Tear Care Tribe email list at anytime by clicking the unsubscribe link at the bottom of any of our lovely emails.

Your Consent

By using the Tear Care website, you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy. To make sure we’re always bringing our A game, we reserve our right to make any changes and updates to the privacy policy without giving you notice as and when we need to. We may change this Privacy Policy and without notice (mostly to enhance your
experience and make sure that you’re receiving the best service and care from us), so make sure you check back every now and then. If we change our Privacy Policy, those changes will appear on this page.

Anyway, that was long-winded, so if you made it to the end – thanks for reading! Now go enjoy your day!